LDsports 注册

Territory Manager - Stem Cells

Toronto, ON

Join Canada’s Lifeline!

We are currently seeking a Regular Full-Time Territory Manager - Stem Cells to join our team in the Toronto area.

Be part of a dynamic, innovative, collaborative, diverse and caring organization committed to saving and improving the lives of Canadians. We are the connection between the sincere generosity of donors, and the heartfelt appreciation of recipients. Thousands of Canadians depend on our programs every day for reliable access to safe blood, plasma, stem cells, organs and tissues.

In this role you will be responsible for the strategic planning and execution of recruitment activities to achieve the territory’s overall stem cell registrant target, male ratio target and ethnic diversity target. To achieve target, you will support and manage volunteer groups who independently run stem cell drives (cheek swabs) at local secondary and post-secondary schools, community events and festivals. You will also work with Canadian patients and their families to organize, support and execute campaigns.

You will work in partnership with the Event Coordinators and Volunteer Coordinators to achieve a shared goal of meeting new, reinstated and donor base metrics resulting in consistent collections targets.

Are you ready to embark on a meaningful and inspiring journey, where what you do matters? Be part of Canada’s lifeline. Because we can all be the reason, the connection, that keeps Canadians living.

Territory Management:

  • Develops a detailed tactical territory management plan for the territory, in accordance with the regional product recruitment plans developed by the Demand Planning organization to meet donor base and attendance targets.
  • Coordinates with the Volunteer Coordinator to ensure that volunteers are actively engaged in recruitment in their communities and are reporting successes and challenges back to the team.

Event Management:

  • Closely liaises with Event Coordinators from the region to define event requirements and to ensure that events are executed efficiently and effectively to maintain satisfaction of community/corporate partners.
  • Establishes specific event targets for the volunteer specialists.
  • Ensures all events meet attendance targets.


  • Prospecting: Identifies and leads the development of new strategic community/corporate partnerships in the territory to meet annual targets for partnership development.
  • Management and Development: Manages all accounts within assigned territories by analyzing performance to ensure effectiveness and efficiency and address opportunities for improvement. Identifies and promotes improvement to existing community/corporate partnerships to ensure first-rate delivery of programs and customer satisfaction.


  • Performance Management and Measurement: Tracks and monitors performance against recruitment targets, event results and partner metrics.
  • Issue Identification and Management: Identifies, addresses, tracks and/or escalates any issues related to recruitment operations in the field.

Required Skills

  • A university degree in Business Administration or related field
  • Management sales, account management or corporate development (5 years)
  • Development of detailed sales plans
  • Knowledge of the latest trends, developments and practices in partnership management
  • A proven ability to establish and maintain effective working relationships with both internal and external customers is essential
  • Ability to apply account management and sales techniques
  • Proven effective written, verbal and presentation skills
  • A demonstrated ability to meet goals and performance indicators with strong organizing, interpersonal and analytical skills
  • Excellent organizational and time management skills with the ability to manage competing priorities
  • Analytical abilities coupled with effective problem solving and decision making skills
  • Ability and initiative to work independently as well as part of a team
  • Ability to deal with diverse cultures, multi-disciplinary (different levels) groups and handle sensitive issues with diplomacy

An equivalent combination of education and experience may be considered.

LDsports 注册 A flexible work schedule is required as events occur during the day, in the evening, on weekends and sometimes on short notice. There may be overnight travel throughout Ontario. You must be physically able to complete job duties which include: lifting up to 50 lbs, loading/unloading vehicle, setting up venue, long periods of travelling, and standing and/or sitting for up to 14 hours in a day. You must have valid class G driver’s license and access to a reliable vehicle. This role also includes acting as Canadian Blood Services’ official media spokesperson for stem cells and will require conducting media interviews via print, telephone and on-camera television.

Required Experience